
CONSUMER INSIGHTS
TAKEN OUT OF
THE DARK AGES
BORING RESEARCH BANISHED FOREVER.

ABOUT US
Why We're Here
Insight By Design is a new breed of marketing consulting agency built for the next frontier of consumer learning.
We're laser focused on taking your insights game to a higher level - where we're talking more about brand relationships and 'ah-ha' moments and less about metrics and scorecards.
Let's be honest, how many times have you looked at a tracking research dashboard and thought: "So what? How can I use that to inspire my marketing or design team and help them better understand our customer?" You're not alone.
Your colleagues should look forward to engaging with consumer insights - not dread another PowerPoint presentation.
We're the agile insights experts and we're shaking up the traditional way of doing research one winning project after the next. Plus, we're the kind of team you'll actually want to have a drink with when it's time to celebrate.
By fusing innovative insights techniques, technology and compelling design-based reporting,
we ensure results get noticed and make an impact.
We're excited to talk to you about how this approach can work for your brand.
SERVICES
How Can We Help

CUSTOMIZED DIGITAL
INSIGHT COMMUNITIES
Short-term platforms for rapid concept development
"Always on" options that can become the heart of your insight engine every day
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High engagement
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Expert management
The ideal hub of your agile research toolkit

INNOVATIVE & ILLUMINATING
QUALITATIVE APPROACHES
The latest online methodologies
Faster, cheaper, more flexible
Video ethnography, mobile diaries, interactive live chats and much more
Agile research options available for rapid insights including message / concept testing, co-creation, etc.
- consumer insights companies - marketing and customer insights - online focus group companies - online market research - Agile Consumer Insights

EXPERT QUANTITATIVE RESEARCH
DESIGN & ANALYSIS
Smart, strategic and highly customized to your unique business challenges
A focus on the highest data quality above all else - we vet our sample partners extensively and only work with the best of the best
Experience across all quantitative research approaches, including advanced analytics
Respondent-first, mobile friendly mindset - a fresh and modern approach to asking questions that participants appreciate - and that adds value for our clients

BEAUTIFUL DELIVERABLES YOU'LL BE
EXCITED TO SHARE
Stunning infographics
Compelling video reels
Custom multimedia insight hubs for sharing
learning across your organization
Print and e-books
Customer personas in print and digital versions
Custom websites with interactive data and insights summaries
What We Offer
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Consumer segmentation
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Persona development
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Campaign optimization
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Messaging architecture
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Early stage product innovation
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Advertising effectiveness & impact
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Brand positioning
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Purchase journey mapping
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User experience audits
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Market structure & competitive landscape
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Concept development & testing
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Audience profiling
Areas of Specialization
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Diversity, equity & inclusion
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Talking to communities traditionally underserved by the research industry including the LGBTQ+ community, small business owners (including minority owned businesses), and more
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Talking to Next Gen consumers about technology, culture, identity, and more
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B2B and decision-maker insights including path to purchase for complex products and services such as SaaS, cloud services, fin tech and much more
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Agile research
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Rapid and iterative concept development, insights to fuel product development sprints and more - we'll match your speed
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Mobile / in the moment digital qualitative
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Hybrid qual + quant approaches
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Highly engaging online insight communities
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Storytelling and data visualization
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Video-based research including group discussions and individual interviews - with text analytics capabilities
WORK
Project Highlights
Take a look at just a few of the projects we've worked on recently...
CLIENTS
Some of the leading brands
we've worked with
Our clients are leaders in media, entertainment, CPG, financial services, healthcare, retail, and more.
We're also a trusted partner to many leading advertising and branding agencies.
How can we partner with you next?




















WE'RE PICKY WHEN IT COMES TO OUR PARTNERS
Our clients trust us to scour the industry to find the best of the best.


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WORK IN PROGRESS

500+
HOURS OF INSIGHT PACKED CONSUMER VIDEO

250+
STUNNING INFOGRAPHICS

50+
HIGHLY SUCCESSFUL ONLINE COMMUNITIES

1000+
INTERACTIVE DISCUSSIONS,
LIVE CHATS &
VIDEO 1-ON-1'S
CONTACT
Get in Touch
Have a project to discuss?
Want to chat about a possible partnership?
Just want to say hi?
We're listening.
518-469-2900
Proudly based in New York City
We ❤️️ NYC
Proud Member
