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Insight By Design


Impact on Consumer Behavior

Below is a summary of some of the top insights from our nationwide surveys of more than 3,000 American adults conducted throughout April and May 2020. There's lots to unpack here, but one thing is clear: now is the time to listen to your customers and develop new points of connection that speak to their evolving mindset as we collectively enter a new normal.

COVID 19 Consumer Insights Insight By Design

All this data got you thinking? Great!

We're here to help brainstorm the best ways to stay connected to your customers (and potential customers) right now and as we head into the post-COVID world.

  • Learn about our top 5 best practices for online insight communities - click here.

  • Hungry for more data? Download the complete executive summary of this COVID-19 research from our partner InnovateMR. Click here.


Have suggestions for questions we should include in upcoming COVID-19 surveys? Tell us here.

Email me at to set-up a quick chat to discuss a specific project or your long-term insights game plan.

Stay safe and healthy,


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